Wells Welcome Hub

What ever the issue we are here to help

  • Signposting to relevant agencies/organisations,

(e.g. Somerset Council, DWP, mental health support)

  • Help with finding accommodation

  • English classes

  • Filling in forms/ job applications/ CVs

The Wells Welcome Hub offers free support to DISPLACED PEOPLE of all nationalities in Wells, Glastonbury, Shepton Mallet, Street, and the surrounding area.

Contact Us

Hub Opening Hours
Monday 10am–1 pm

Thursday 10am–1 pm

Hub Address
Portway Annexe
Wells BA5 2QF

Wells Welcome Hub

In October 2022, the Wells Welcome Hub opened at The Portway Annexe. Since March 2022, WCN has worked with statutory agencies, local organisations, and individuals to respond to the needs of the Ukrainian community and other displaced people settling in Wells and the surrounding area.

The Wells Welcome Hub was originally delivered in partnership with Wells City Council, CHARIS, Welcome Hubs, and Somerset Council. Since July 2025, Wells City Council has held the contract to deliver the Hub in partnership with Thrive, with WCN continuing to operate as a partner organisation providing volunteer support.

The Hub supports communities in Shepton Mallet, Glastonbury, Street, and the villages surrounding Wells. Appointments can be booked with a resettlement support officer from Somerset Council, who can provide assistance with a wide range of issues.